THE IMPACT OF PROCESS REDESIGN AND AGILE OPERATIONS ON IMPROVING THE QUALITY IN THE SERVICE COMPANIES. International Journal of Business Analytics and Security (IJBAS), [S. l.], v. 1, n. 1, p. 135–153, 2022. DOI: 10.54489/ijbas.v1i1.139. Disponível em: https://journals.gaftim.com/index.php/ijbas/article/view/139.. Acesso em: 21 nov. 2024.