Process Visibility and Work Stress: Exposure the relationship with Service Quality to attain Customer Satisfaction in Hospitality Industry. International Journal of Technology Innovation and Management (IJTIM), [S. l.], v. 3, n. 2, p. 30–38, 2023. DOI: 10.54489/ijtim.v3i2.301. Disponível em: https://journals.gaftim.com/index.php/ijtim/article/view/301.. Acesso em: 31 mar. 2025.