“IMPACT OF PROCESS VISIBILITY AND WORK STRESS TO IMPROVE SERVICE QUALITY: EMPIRICAL EVIDENCE FROM DUBAI RETAIL INDUSTRYIMPACT OF PROCESS VISIBILITY AND WORK STRESS TO IMPROVE SERVICE QUALITY: EMPIRICAL EVIDENCE FROM DUBAI RETAIL INDUSTRY”. 2022. International Journal of Technology Innovation and Management (IJTIM) 2 (1). https://doi.org/10.54489/ijtim.v2i1.59.