“IMPACT OF PROCESS VISIBILITY AND WORK STRESS TO IMPROVE SERVICE QUALITY: EMPIRICAL EVIDENCE FROM DUBAI RETAIL INDUSTRYIMPACT OF PROCESS VISIBILITY AND WORK STRESS TO IMPROVE SERVICE QUALITY: EMPIRICAL EVIDENCE FROM DUBAI RETAIL INDUSTRY”, Int. J. TIM, vol. 2, no. 1, May 2022, doi: 10.54489/ijtim.v2i1.59.