ALSHURIDEH, M.; AL KURDI, B.; ALZOUBI, A.; ALSHURIDEH, H. IMPACT OF SERVICE STRATEGY AND SERVICE QUALITY ON OPERATIONS EFFICIENCY. International Journal of Theory of Organization and Practice (IJTOP), [S. l.], v. 1, n. 1, p. 155–173, 2022. DOI: 10.54489/ijtop.v1i1.151. Disponível em: https://journals.gaftim.com/index.php/ijtop/article/view/151. Acesso em: 12 may. 2024.