IMPACT OF EFFECTIVE ORDER MANAGEMENT AND USE OF INFORMATION TECHNOLOGY IN SERVICE OPERATIONS IN ENHANCING SERVICE QUALITY LEVEL IN HOSPITALITY INDUSTRY. International Journal of Theory of Organization and Practice (IJTOP), [S. l.], v. 1, n. 1, p. 118–136, 2022. DOI: 10.54489/ijtop.v1i1.149. Disponível em: https://journals.gaftim.com/index.php/ijtop/article/view/149.. Acesso em: 4 dec. 2024.