Citizen Happiness Indicators and How to improve them through Digital Transformation

Abstract

Abstract

Countries have been working on digital transformation just to provide citizens with a better lifestyle. It has been observed through researches that digital transformation is todays need and without it even an individual cannot survive. This research tends to observe that how the happiness of citizens can be improved through digital transformation. Happiness of all citizens cannot be measured or achieve through a same scale so to identify the areas and how digital transformation is affecting them we use the scale of “need of science” also used as “ABCDE of Needs”. In this research primary approach was used in which data was collected through questionnaires and interviews. Experts were also taken into consideration from different governmental institutes such as finance, health and defence. This research aim is to explore how digital transformation initiatives influence citizens’ happiness and what variables associated with that relationship. In the current research digital transformation is taken as independent variable and happiness of citizens are taken as dependent variable. The research concludes that there is a positive significant impact of Digital Transformation on citizen happiness. The hypothesis was concluded after analysis from the questionnaires and interviews of experts.