Design Thinking–Driven Leadership in the Digital Age: Capabilities, Constraints, and Organizational Impact
DOI:
https://doi.org/10.54489/8w285981Keywords:
Design Thinking, Leadership Capabilities, Digital Transformation, Innovation Culture, Emotional Intelligence, Organizational PerformanceAbstract
AbstractDesign thinking skills are a major part of management skills and leadership approaches. In the 21st century, design thinking skills help leaders find the best possible solution to particular issues. It becomes a major role of a leader to pursue design thinking skills to improve the overall performance of a business organization. On the other hand, the leader faces various issues and challenges in adopting design thinking skills, and the skills are; Empathy, emotional intelligence, consensus building, user research, journey mapping, and brainstorming.
The key purpose of this research work is to understand the role and importance of design thinking skills in an organization and its limitations/cons. Along with this, this study will discuss various methods of improving design thinking skills by eliminating weaknesses and enhancing strengths.
The primary data collection method has been followed, and interviews have been done with six experienced managers from various sectors (Engineering, Construction, and Healthcare) in the UAE.
The findings outline that design thinking skills directly impact organizational performance and the business. Potential benefits of business innovation and creative solutions are gained from the successful implementation of the design thinking process which can be enhanced for optimum advantages by using the appropriate tools and practicing a good leadership style. However, there are various obstacles that lead to producing biased decisions that can be eliminated by continuous learning and training and following rigid strategies.
References
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