Leveraging Data-Driven Six Sigma with Lean Practices for Aviation Process Optimization
DOI:
https://doi.org/10.54489/ijcim.v5i2.570Keywords:
Lean management, Lean tools and practices, Six Sigma Methodology, Lean Six Sigma, Process improvement, Process performance, DMAICAbstract
The quality of service in the aviation industry is one of the most crucial elements to consider, having a significant impact on the overall aviation sector as it is a service-based industry. This research is built to prove the importance of implementing the Six sigma methodology along with the Lean practices to prove the major effect it has on the overall performance of conducting business within the aviation industry. The research utilized data from 198 respondents and conducted statistical analysis using SmartPLS 4.0. Six Sigma, known for its emphasis on defect reduction and process optimization, is integrated with Lean Practices, which prioritize waste reduction and continuous improvement. This study explores the synergy of these two methodologies within the unique context of aviation. In addition the idea of implementing Six sigma and Lean practices and how merging both concepts help in improving the quality of their processes thus leading to better processes and business improvement. This research also involves a change of managerial culture which requires a high level of planning, organizing, decision making, and controlling to be able to benefit from all the possible strengths and revoke all the risk factors and weaknesses throughout.
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