THE IMPACT OF SUPPLY CHAIN CAPABILITIES AND BUSINESS PROCESS MANAGEMENT ON FIRM PERFORMANCE

Authors

  • Iman A. Akour Department of Information Systems, College of Computing and Informatics. University of Sharjah, Sharjah 27272, United Arab Emirates E-Mail: iakour@sharjah.ac.ae
  • Barween Hikmat Al Kurdi Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-0825-4617, Email: barween@hu.edu.jo https://orcid.org/0000-0002-0825-4617
  • Muhammad Alshurideh Department of Marketing, School of Business, The University of Jordan, Amman 11942, Jordan

DOI:

https://doi.org/10.54489/ijbas.v1i1.140

Keywords:

Supply Chain Capabilities, Business Process Management, Organizational Performance.

Abstract

To make supply chains more flexible and effective, firms have recently been obliged to integrate closely with their supply chain partners. This has enabled effective information sharing between supply chain members and improved supply chain efficiency. As a result, business process management is crucial to supply chains capabilities that has an ultimate impact on firm’s performance. It has become crucial to figure out how to improve organizational performance through supply chain capabilities in a challenging and uncertain supply chain environment. Although, business process management also has a greater impact in improving organizational performance. Numerous practitioners and academics have examined the implications of business process management on businesses' performance from a variety of angles, this research has examined cause-and-effect interactions from the standpoint of supply chain capabilities.

Author Biographies

Iman A. Akour, Department of Information Systems, College of Computing and Informatics. University of Sharjah, Sharjah 27272, United Arab Emirates E-Mail: iakour@sharjah.ac.ae

Department of Information Systems, College of Computing and Informatics. University of Sharjah, Sharjah 27272, United Arab Emirates E-Mail: iakour@sharjah.ac.ae

Barween Hikmat Al Kurdi , Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-0825-4617, Email: barween@hu.edu.jo

Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-0825-4617, Email: barween@hu.edu.jo

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Published

2022-11-25

How to Cite

Akour, I., Al Kurdi, B., & Alshurideh, M. (2022). THE IMPACT OF SUPPLY CHAIN CAPABILITIES AND BUSINESS PROCESS MANAGEMENT ON FIRM PERFORMANCE. International Journal of Business Analytics and Security (IJBAS), 1(1), 157–172. https://doi.org/10.54489/ijbas.v1i1.140

Issue

Vol. 1 No. 1 (2022): International Journal of Business Analytics and Security (IJBAS)

Section

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