IMPACT OF CHANGE MANAGEMENT AND COMMUNICATION ON BUSINESS PROCESS MANAGEMENT

Authors

  • Wasfi Alrawabdeh Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-1172-7622-4617, Email: rawabdeh@hu.edu.jo https://orcid.org/0000-0002-1172-7622
  • Muhammad Alshurideh Department of Marketing, School of Business, The University of Jordan, Amman 11942, Jordan
  • Iman A. Akour Department of Information Systems, College of Computing and Informatics. University of Sharjah, Sharjah 27272, United Arab Emirates E-Mail: iakour@sharjah.ac.ae
  • Barween Hikmat Al Kurdi Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-0825-4617, Email: barween@hu.edu.jo https://orcid.org/0000-0002-0825-4617

DOI:

https://doi.org/10.54489/ijbas.v1i1.138

Keywords:

Change Management, Communication, Business Process Management.

Abstract

The teams that are employed by the firm impacted by the implemented change, whether it is a change in technology, leadership, or processes. Through education and acceptance of the need for change, change management strives to move these teams from the present condition to the future state. Business process management is the association of management and IT, and it defines methodologies, strategies, and tools that let the business plan, implement, monitor, and evaluate its operational business processes. Therefore every business require change within the business operations to maintain competitive advantage. Effective communications has a core value in maintaining an adaptable change to the workforce and easy to acquire. This research is providing the subsequent set of knowledge to the business practitioners and addition to the literature of business studies.

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Published

2022-11-25

How to Cite

Alrawabdeh, W., Alshurideh, M., Akour, I., & Al Kurdi, B. (2022). IMPACT OF CHANGE MANAGEMENT AND COMMUNICATION ON BUSINESS PROCESS MANAGEMENT. International Journal of Business Analytics and Security (IJBAS), 1(1), 117–134. https://doi.org/10.54489/ijbas.v1i1.138

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