IMPACT OF INFORMATION TECHNOLOGIES CAPABILITIES AND INFORMATION SYSTEM CAPABILITIES ON BUSINESS PROCESS MANAGEMENT

Authors

  • Iman A. Akour Department of Information Systems, College of Computing and Informatics. University of Sharjah, Sharjah 27272, United Arab Emirates E-Mail: iakour@sharjah.ac.ae
  • Muhammad Alshurideh Department of Marketing, School of Business, The University of Jordan, Amman 11942, Jordan
  • Ahmad AlHamad Department of Management, College of Business, University of Sharjah, Sharjah 27272, United Arab Emirates. Email: aalhamad@sharjah.ac.ae
  • Barween Hikmat Al Kurdi Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-0825-4617, Email: barween@hu.edu.jo https://orcid.org/0000-0002-0825-4617

DOI:

https://doi.org/10.54489/ijbas.v1i1.137

Keywords:

IT Capabilities, Information Sharing Capabilities, Business Process Management (BPM).

Abstract

One of the top concerns of managers in the current business environment is to be responsible for the best organizational performance. In order to take the required actions to attain the level of performance that would maintain in the market and help to achieve their goals, they continuously examine the performance and compare it to the competitors. The business process management system offers a platform for carrying out organizational procedures, the workflow based on processes of the organization, in a fully automated way with help of effective information sharing to the customers using IT capabilities. This research can put the efforts to explore the impact of information sharing and IT capabilities to enhance business process management.

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Published

2022-11-25

How to Cite

Akour, I., Alshurideh, M., AlHamad, A., & Al Kurdi, B. (2022). IMPACT OF INFORMATION TECHNOLOGIES CAPABILITIES AND INFORMATION SYSTEM CAPABILITIES ON BUSINESS PROCESS MANAGEMENT. International Journal of Business Analytics and Security (IJBAS), 1(1), 99–116. https://doi.org/10.54489/ijbas.v1i1.137

Issue

Vol. 1 No. 1 (2022): International Journal of Business Analytics and Security (IJBAS)

Section

Articles

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