Impact of Information Security on Online Operations: The Mediating Role of Risk Management

Abstract

Online operations are becoming a crucial component of the healthcare ecosystem in the modern world. But, as technology has become more widely used, so too has the risk of cyberattacks grown. Implementing information security measures is therefore crucial if we are to preserve sensitive patient data and maintain online operations. By recognizing, evaluating, and controlling possible dangers, risk management is essential in reducing these risks. In order to understand how information security affects online operations in the healthcare sector, this study will look at the mediating role of risk management. A hypothetical model was assessed using SmartPLS 4.0 containing 132 respondent’s data from 56 healthcare providers (hospitals) in Dubai UAE. The empirical results can offer insightful information about the significance of information security and risk management in guaranteeing the security and safety of sensitive patient data in the context of online healthcare.