Critical Success Factors and Key Deficiency factors for Technology Adoption in Project Management.

Abstract

Project management practices have been transformed by the integration of technological advancement such as artificial intelligence, automation, and data analytics. However, many organizations face major challenges to adopt to these technological advancements due to many factors, such as leadership, training, resistance to change, and lack of performance evaluation tools. This research explores the success factors for technology adoption in project management. Utilizing a mixed methos approach, the study includes the review of existing literature, four case studies, expert interviews, and qualitative surveys from 70 project management professionals.

The research identified five key enables: leadership support, strategic alignment, training and development, change management, and performance measurement. Findings support theoretical models such as the Technology Acceptance Model (TAM), Resource-Based View (RBV), and Diffusion of Innovation (DOI), highlighting the importance of organizational readiness and human-centric implementation strategies. The results confirm that successful adoption depends not only on technology itself but also on aligning people, processes, and culture.

The research provides feasible insights for the project managers and decision makers to improve the implementation strategies and reduce the risk of failure, which eventually will support sustainability and successful transformation toward the adoption of technological enhancements.