Vol. 1 No. 1 (2022): International Journal of Theory of Organization and Practice (IJTOP)

The editorial board of Int. J. TOP are pleased to introduce the first issue of the first volume to 2022 year of the “International Journal of Theory of Organization and Practice” (IJTOP). The Int. J. TOP is published by GAF-TIM, the Global Academic Forum on Technology, Innovation and Management.

International Journal of Theory of Organization and Practice (IJTOP) is a worldwide peer-reviewed journal dedicated to publishing in-depth studies that have a significant area of knowledge regarding organizational theory, practice and various fields. IJTOP is committed to expressing the contemporary theoretical and applied academic research in the area of innovation and technology to meet the demands of businesses today along with the application of those methods assisting organizations decision making. The IJTOP welcomes original contributions that are conceptual studies expand our grasp of the business theory. Its specific purposes are to promote a better understanding of innovative and digitized practices being held in organization and how business conduct can impact the practices in organizations. IJTOP combines an emphasis on business growth and affluence with advanced research and innovative ideas. IJTOP is expanding quickly in order to empower and occupy all academics and scholars from across the world and provide them with a reliable platform for sharing their innovative knowledge based research articles.

The inaugural of issue1, volume1, of IJTOP includes ten articles. In this issue, the opening with business intelligence and business process agility on achieving competitive advantage. Moreover, it discusses over critical success factors to improve the performance of service operations. More emphasis on dynamic capabilities and process improvement on process quality. Another stress given to inventory management and service strategy on service process improvement in hospitality sector. While highlighting information technology capabilities and effective inventory management on enhanced service delivery. On the other hand, a demonstration over lean practices and agile practices on process quality. Also, effective order management and use of information technology in service operations in enhancing service quality. Area of service quality and service transparency on customer satisfaction has been discussed. Then service strategy and service quality on operations efficiency. Finally, impact of service transparency and service control on competitiveness has been discussed.

Int. J. TOP appreciates all the support that it is receiving from its members as well as from its readers.

Editor(s)-in-Chief

Prof. Haitham M. Alzoubi  and  Dr. Taher M. Ghazal