IMPACT OF SERVICE COMPETENCE ON SUPPLY CHAIN EFFICIENCY AT UAE MARITIME INDUSTRY

Authors

DOI:

https://doi.org/10.54489/ijtop.v2i1.172

Keywords:

Service Competence, Supply Chain Efficiency, Maritime Industry UAE.

Abstract

The implementations of service quality and competency have been seen by many as significant benefit and success enhancers, supply chain efficiency and service competency have also been receiving increasing attention. Any business is a component of a sizable supply chain and network.  Due to the fact that competence services can increase organizational adaptability and enable the transfer of operational risks to another entity. This research is aimed to theoretically investigate the model that identifies the impact of service competence on supply chain efficiency in the maritime industry UAE. Further, findings showed the positive impact of service competence on supply chain efficiency.

Author Biographies

Muhammad Alshurideh, The University of Jordan

Department of Marketing, School of Business, The University of Jordan, Amman 11942, Jordan.

Barween Al Kurdi, The Hashemite University

Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan.

Anwar Al-Gasaymeh, Applied Science Private University

Applied Science Private University, Amman, Jordan

Eyad Shammout, The Hashemite University

Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O Box 330127, Zarqa 13133, Jordan.

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Published

2022-12-28

How to Cite

Alshurideh, M., Al Kurdi, B., Al-Gasaymeh, A., & Shammout, E. (2022). IMPACT OF SERVICE COMPETENCE ON SUPPLY CHAIN EFFICIENCY AT UAE MARITIME INDUSTRY. International Journal of Theory of Organization and Practice (IJTOP), 2(1), 129–143. https://doi.org/10.54489/ijtop.v2i1.172

Issue

Vol. 2 No. 1 (2022): International Journal of Theory of Organization and Practice (IJTOP)

Section

Articles

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