IMPACT OF INVENTORY MANAGEMENT AND SERVICE STRATEGY ON SERVICE PROCESS IMPROVEMENT IN HOSPITALITY SECTOR

Authors

  • Samer Hamadneh Department of Marketing, School of Business, The University of Jordan, Amman 11942, Jordan. https://orcid.org/0000-0003-2037-1813. Email: s.hamadneh@ju.edu.jo https://orcid.org/0000-0003-2037-1813
  • Muhammad Alshurideh Department of Marketing, School of Business, The University of Jordan, Amman 11942, Jordan
  • Barween Hikmat Al Kurdi Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-0825-4617, Email: barween@hu.edu.jo https://orcid.org/0000-0002-0825-4617
  • Hevron Alshurideh Department of Foreign Languages, Faculty of English Language and Literature, The University of Jordan, Amman 11942, Jordan. Email: Hevronalshurideh@gmail.com

DOI:

https://doi.org/10.54489/ijtop.v1i1.146

Keywords:

Inventory Management, Service Strategy, Service Process Improvement.

Abstract

The primary goal of this research is to analyze how inventory management practices and service strategy affected the performance and competitiveness of service organizations. The research findings suggest that increased levels of inventory management can boost competitive advantage and boost organizational performance. Despite the inventory management strategy having a direct favorable effect on organizational performance, the study also discovered that a competitive edge can be achieved if an organization have an improved services through efficient inventory management strategies.

Author Biographies

Samer Hamadneh, Department of Marketing, School of Business, The University of Jordan, Amman 11942, Jordan. https://orcid.org/0000-0003-2037-1813. Email: s.hamadneh@ju.edu.jo

Department of Marketing, School of Business, The University of Jordan, Amman 11942, Jordan. https://orcid.org/0000-0003-2037-1813. Email: s.hamadneh@ju.edu.jo

Barween Hikmat Al Kurdi , Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-0825-4617, Email: barween@hu.edu.jo

Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-0825-4617, Email: barween@hu.edu.jo

Hevron Alshurideh, Department of Foreign Languages, Faculty of English Language and Literature, The University of Jordan, Amman 11942, Jordan. Email: Hevronalshurideh@gmail.com

Department of Foreign Languages, Faculty of English Language and Literature, The University of Jordan, Amman 11942, Jordan. Email: Hevronalshurideh@gmail.com

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Published

2022-11-30

How to Cite

Hamadneh, S., Alshurideh, M., Al Kurdi, B., & Alshurideh, H. (2022). IMPACT OF INVENTORY MANAGEMENT AND SERVICE STRATEGY ON SERVICE PROCESS IMPROVEMENT IN HOSPITALITY SECTOR. International Journal of Theory of Organization and Practice (IJTOP), 1(1), 59–78. https://doi.org/10.54489/ijtop.v1i1.146

Issue

Vol. 1 No. 1 (2022): International Journal of Theory of Organization and Practice (IJTOP)

Section

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