IMPACT OF DYNAMIC CAPABILITIES AND PROCESS IMPROVEMENT ON PROCESS QUALITY

Authors

  • Wasfi, A. Alrawabdeh Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-1172-7622-4617, Email: rawabdeh@hu.edu.jo https://orcid.org/0000-0002-1172-7622
  • Muhammad Alshurideh Department of Marketing, School of Business, The University of Jordan, Amman 11942, Jordan
  • Barween Hikmat Al Kurdi Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-0825-4617, Email: barween@hu.edu.jo https://orcid.org/0000-0002-0825-4617

DOI:

https://doi.org/10.54489/ijtop.v1i1.145

Keywords:

Dynamic Capabilities, Process Improvement, Process Quality.

Abstract

In Organization environment, Process quality management is latest way therefore, adoption of such Process Quality Management approaches may bring challenges and problems particularly when implementing. Now a days it is easy to solve the problems regarding Process Quality Management issues as many organizations are documenting their process quality experiences on local media. Similarly, Organization management also had to face the challenges in this approach. In this regard, a research is established to explore the impacts of these approaches.

Author Biographies

  • Wasfi, A. Alrawabdeh , Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-1172-7622-4617, Email: rawabdeh@hu.edu.jo

    Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-1172-7622-4617, Email: rawabdeh@hu.edu.jo

  • Barween Hikmat Al Kurdi , Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-0825-4617, Email: barween@hu.edu.jo

    Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, P.O. Box 330127, Zarqa 13133, Jordan. https://orcid.org/0000-0002-0825-4617, Email: barween@hu.edu.jo

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Published

2022-11-30

How to Cite

IMPACT OF DYNAMIC CAPABILITIES AND PROCESS IMPROVEMENT ON PROCESS QUALITY. (2022). International Journal of Theory of Organization and Practice (IJTOP), 1(1), 39-58. https://doi.org/10.54489/ijtop.v1i1.145

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